Policies

We are proud to be a part of the University of Dubuque Campus and appreciate the opportunity to serve you. Within this manual, you will find many selections and ide-as to help you fulfill your menu needs. If you should desire to mix, match, or create your own ideas, we can offer a wide variety of items to customize and personalize your occasion.

After obtaining information on your event, such as: the number of persons, type of event, and the date and time, contact the Office of Scheduling and Event Planning for approval. Once your event has been approved, you will be sent this guide. Please do not hesitate to ask for our assistance if you should require a menu or selection not contained in this planner.

GENERAL CATERING INFORMATION

Please consult the following guidelines when placing a catering order.We kindly ask that you submit your catering order two weeks prior to your event to assure ample time for appropriate staffing, the ordering of linens, and the very highest quality product.

We do realize that special meetings or events may arise unexpectedly and we will do our best to assist you with these last minute arrangements.

At the conclusion of the event, no food is to be removed without prior arrangements with Food Service Management. Any food removed becomes the sole responsibility of the event representative.

Guarantees: For all catered events, we require a guaranteed count two working days prior to your event. If a final guarantee is not received, we will consider the number indicated on the original order or the latest count to be correct. Your billing is based on the final guarantee. If the number of guests is higher than your final guarantee, we will do our best to accommodate the change, and charge accordingly.

Cancellations: All cancellations must be made at least 48 hours in advance of the event date. Any event that cancels with less than 48 hours notice will be billed at the cost of the unusable items and any labor cost incurred prior to the cancellation notice.

Linen: There is no charge for white linen/skirting for food buffet tables. Linens for dining or extra tables are charged by use per event.

White table cloths…..$5.00 ea
White napkins…..$0.50 ea
Colored tablecloths.$8.00 ea
Colored napkins….$1.00 ea
Bistro linen…$8.00 ea
Sash for Bistro table….$2.00 ea
Overlay square linen….$5.00 ea
Table runner linen…..$2.00 ea
Cover for rolling soda bins….$3.00 ea
Skirting is available in assorted colors (the table linen and clips are included in cost)
Pleated skirting …..$15.00 ea
Theatre Drape skirting…$28.00 ea

Additional Charges

Applicable sales tax will be charged at the current rate dictated for non-university groups. If an organization is tax exempt, it is the event representative’s responsibility to provide a tax exempt certificate prior to the event.

In an effort to be environmentally responsible, we will eliminate the use of foam serving ware and plastic bever-age bottles when possible. Please join us as we fight to improve our world!

Contact Information: The Food Service Office is located in Peters Commons, First Floor. You can reach us by phone at (563)589-3344 or through Campus e-mail at “FOOD SERVICE”.

All of us with Food Service look forward to working with you!